Missed a loan repayment? Banks are deploying AI agents to follow up — here’s how:

Banks in India are now using AI avatars for loan recovery. These virtual agents make video calls and send messages to borrowers. This method is cheaper and more efficient than using human agents. Private banks are adopting this technology. Public sector banks are also considering it. The goal is to improve loan repayment rates while […]

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RBI CIBIL Score New Rule 2025: Loan Approval Without Worry

The Reserve Bank of India (RBI) regularly issues circulars and notifications about banking regulations, which are publicly available on their official website. Major policy changes regarding credit scoring and loan approvals would be widely covered by financial media and officially documented. The absence of such verification from established sources suggests these claims may be inaccurate […]

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Disclosure in Parliament, Does CIBIL Score Affect Job Too

CIBIL Score: For a long time, there has been a common belief that the CIBIL score matters only for loan and credit card approval. But now the recent discussion in Parliament has made it clear that this score can also play a role in getting a job. Especially in the banking sector, during the recruitment process, […]

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Veteran Banker, Ravi Narayanan appointed as CEO of SMFG India Credit

Set to take charge by end of August, sources say Narayanan’s immediate task would be to clean up and overhaul the operations of the lender. Ravi Narayanan, former Group Executive of retail liabilities, branch banking and products of Axis Bank has been appointed as CEO of SMFG India Credit, according to sources in the know. […]

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Anil Ambani Responds to SBI’s Fraud Tag on Reliance Communications’ Loan Account, Calls for Withdrawal

Anil Ambani’s legal team also raised concerns over due process, alleging that SBI failed to provide him with a personal hearing and did not furnish relevant documents. Agarwal Law Associates, the Legal Counsel for Anil Ambani, has responded to State Bank of India’s move to classify the Reliance Communications loan account as “fraud,” stating that […]

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SBI fuels PSU Banks’ profit surge to record ₹1.78 lakh crores in FY 25; contributes 40% alone

SBI posted a consolidated net profit of ₹77,561 crores (approximately $9.2 billion) in FY 25. According to Bloomberg data, this places SBI among the world’s most profitable companies, alongside global giants such as Alphabet, Apple, NVIDIA and JPMorgan Chase. State Bank of India (SBI), the country’s largest public sector lender, has emerged as the most […]

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Unlocking New Customer Segments with Advanced Credit-Risk Decisions

Contributed by Shalinee Mimani, CRO of Godrej Capital While credit risk has been systematically identified, analysed, and managed throughout history, the focus on predicting customer behaviour, particularly that of NBFC customers, has emerged only in recent years. Modern techniques now utilise advanced technologies and extensive datasets. Artificial intelligence (AI) and Machine Learning algorithms analyse both […]

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RBI reviewing shareholding norms for banks, says Governor, Sanjay Malhotra

RBI is examining shareholding norms and licensing rules for banks, as part of a broader review, Governor, Sanjay Malhotra said. India’s central bank is examining shareholding norms and licensing rules for banks as part of a broader review, Governor Sanjay Malhotra told the Times of India in an interview, less than a month after Japanese […]

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RBI proposes relaxing rules for investments in AIFs

The Reserve Bank of India (RBI) is considering easing investment norms for regulated entities (REs) in alternative investment funds (AIFs), following earlier restrictions aimed at financial discipline. A draft proposal suggests capping a single RE’s contribution to an AIF scheme at 10% of its corpus, with a 15% ceiling for all RE investments in a […]

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Japan’s Sumitomo Mitsui Banking gets RBI nod to pick 51% in Yes Bank

Sumitomo Mitsui Banking will either buy less than 26% in Yes Bank and do a merger through a share swap or buy up to 26% and launch an open offer. Apart from SBI, other Yes Bank shareholders include Axis Bank, Kotak Mahindra Bank and HDFC Bank. Japan’s Sumitomo Mitsui Banking Corp. (SMBC) has secured Reserve […]

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